How it Works

We design our programmes to fit into your life.


1Select a programme and sign up.

Select the 'Sign up' button, complete the questionnaires, and access programmes which are proven to help you feel better. Based on years of clinical research, our programs are interactive and delivered via our user-friendly platform.

What if I want to use more than one programme?

SilverCloud Wales allows you to use one programme at a time so we can support you in a focused and appropriate way. If you want to access another programme, we ask that you wait three months before you sign up for another.

2Use the programme for up to 20 minutes, 2-3 times per week.

Using Cognitive Behavioural Therapy (CBT), our programmes are interactive and delivered via our user-friendly platform.

On your homepage you can see the modules in your programme. Each module can take up to an hour to complete. The more time and effort you put in to the programme, the more you will get out of it.

As you progress through the modules, you will find new exercises which can help you apply what you are learning to your own life.



3Receive fortnightly feedback and advice from a trained supporter.

A dedicated supporter monitors your progress through your programme, providing guidance and encouragement via fortnightly online reviews. You are encouraged to share content, such as activities, and goals for the week, with your supporter so that they may respond to you in a more personal way and provide guidance that is relevant to you. The programme also allows for messages between you and your supporter.